Refund Policy
At Beddysshop, we want you to be satisfied with your purchase. If you are not completely satisfied with your order, please review our return and refund policy below.
1. Return Eligibility
You may request a return within 30 days of receiving your order.
To be eligible for a return:
- The item must be unused and in its original condition.
- The item must be returned with its original packaging, tags, and accessories, where applicable.
- You must provide your order number or proof of purchase.
- The return request must be submitted within 30 days of delivery.
Items that are used, damaged due to customer misuse, or returned without the original packaging may not qualify for a refund.
2. How to Request a Return
Before sending any item back, please contact us at:
Email: okasxjhrbk@iubridge.com
Please include:
- Your order number
- The name of the item
- The reason for the return
- Photos or other supporting information if the item is damaged or defective
Do not send products back before receiving return instructions from our customer service team.
3. Damaged or Defective Items
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.
Please provide clear photographs of:
- The product
- The packaging
- Any visible damage or defects
- Your order information
After reviewing the issue, we may offer a replacement, refund, or another appropriate solution.
4. Refunds
Once your returned item has been received and inspected, we will notify you regarding the approval or rejection of your refund.
If your refund is approved, the refund will be issued to your original payment method.
Depending on your bank or payment provider, it may take several business days for the refund to appear in your account.
5. Return Shipping
Unless the item is defective, damaged, incorrect, or otherwise covered by our error, the customer may be responsible for return shipping costs.
Original shipping charges are generally non-refundable unless the return is caused by an error on our part.
6. Non-Returnable Items
Certain products may not be eligible for return, including:
- Products that have been used or damaged after delivery
- Items specifically identified as final sale
- Products that cannot be resold for hygiene or safety reasons, where applicable
- Gift cards, where applicable
7. Exchanges
If you need to exchange an item, please contact us at okasxjhrbk@iubridge.com.
Depending on product availability, we may process an exchange or provide another appropriate solution.
8. Contact Us
If you have questions regarding returns or refunds, please contact:
Beddysshop
4103 Still Pastures Drive
Oakland, SC 29150
United States
Email: okasxjhrbk@iubridge.com